Privacy Policy

• Identity: name, address, date of birth, phone, email and the last four digits of your SSN.
• Identity documents you upload to the KYC vault (photo ID, SSN card or W-2, proof of residence).
• Credit reports you import or authorize through a monitoring provider, and bureau / creditor responses.
• Business information for funding services: entity, EIN, D-U-N-S, bank statements and financials.
• Portal activity and security logs (sign-ins, exports, signature events).

Only to perform the services you request: prepare and mail disputes, track bureau deadlines, prepare funding packages, bill for completed work and meet our legal obligations under the CROA, FCRA and GLBA Safeguards Rule. We do not sell your personal information.

• Credit bureaus and furnishers you direct us to dispute with.
• Service providers bound by confidentiality: certified-mail, email delivery, payment processing and hosting.
• A referring loan officer, realtor or partner — only the status updates you authorize, never full reports or ID documents.
• Authorities, when required by law or a valid subpoena.

Accounts use hashed passwords and optional two-factor authentication. Sensitive fields are masked by default and every reveal, export and signature is written to a tamper-evident audit log. Transport is TLS-only with strict security headers. SSN images are never embedded in outgoing dispute exhibits.

Contracts and cancellation notices are kept for at least 2 years as required by 15 U.S.C. § 1679d and state law. Other records are deleted or de-identified within 90 days of a written request once services end, unless the law requires longer retention.

You can export your data from Settings, ask us to correct it, or request deletion by emailing hello@elevatedadvisoryhq.com. You can unsubscribe from marketing email at any time; service notices (deadlines, billing, cancellations) continue while you are an active client.